Shipping policy

My Ghouri Store Pakistan bhar mein trusted courier services ke zariye delivery karta hai.

Order Processing

Order confirm hone ke baad 1–2 working days ke andar process kar diya jata hai.
Dispatch hone ke baad aap ko courier tracking details (agar available hon) share kar di jati hain.

Delivery Time

Delivery ka waqt aap ki location aur courier service par depend karta hai.

Major Cities: 2–4 Working Days
Other Cities & Remote Areas: 3–7 Working Days

Public holidays, weather conditions ya courier issues ki wajah se delivery mein delay ho sakta hai.

Shipping Charges

Shipping charges checkout ke waqt ya order confirmation ke dauran bataye jate hain.
Kabhi kabhi special promotions ke dauran Free Shipping bhi offer ki ja sakti hai.

Cash on Delivery (COD)

Cash on Delivery (COD) Pakistan ke un tamam areas mein available hai jahan courier service mojood ho.
Customer se darkhwast hai ke parcel receive karte waqt payment tayyar rakhein.

Order Tracking

Jab order dispatch ho jaye, to tracking number (agar available ho) customer ke sath share kar diya jata hai taake parcel ka status check kiya ja sake.

Delivery Attempts

Agar courier company customer se rabta na kar sake ya delivery multiple attempts ke bawajood na ho sake, to parcel wapas bheja ja sakta hai.

Ghalat Address

Customer ki taraf se diya gaya ghalat ya na-mukammal address ki wajah se agar parcel deliver na ho, to My Ghouri Store is ka zimmedar nahi hoga. Order place karte waqt apna naam, mobile number aur address sahi provide karna customer ki zimmedari hai.

Parcel Receive Karte Waqt

Customer se guzarish hai ke parcel receive karte waqt us ki packing check kar lein. Agar parcel damage nazar aaye ya product mein koi masla ho, to parcel receive karne ke 3 din ke andar humein inform karein aur order number ke sath clear photos ya parcel opening ki complete uncut video share karein.