Refund policy

My Ghouri Store par hum apne customers ko behtareen service dene ki koshish karte hain. Agar aap ko damaged, defective ya ghalat product receive hota hai, to aap return, replacement ya refund ki request kar sakte hain.

Return ya Replacement ki Conditions

• Parcel receive karne ke baad 3 din ke andar humein inform karna zaroori hai. Is ke baad ki gayi request accept nahi ki jayegi.

• Order number ke sath product ki clear photos ya parcel opening ki complete uncut video share karni hogi.

• Product unused hona chahiye aur apni original packing mein hona chahiye.

• Product ki tamam accessories aur original packing sath return karna zaroori hai.

Kin Sooraton Mein Return, Replacement Ya Refund Mil Sakta Hai?

• Ghalat product receive hua ho.

• Product damaged receive hua ho.

• Product mein manufacturing defect ho.

• Product order se mukhtalif ho.

Kin Sooraton Mein Return Ya Refund Nahi Milega?

• Sirf pasand na aane ki wajah se.

• Customer ki ghalat istemal ya negligence ki wajah se product damage ho.

• Original packing ya accessories mojood na hon.

• Parcel receive karne ke 3 din baad complaint ki jaye.

• Damaged ya wrong item ki surat mein parcel opening ki complete uncut video provide na ki jaye.

Refund Process

Return receive hone ke baad hamari team product ko inspect karegi. Agar request approve ho jati hai, to replacement bhej di jayegi ya refund 3–5 working days ke andar process kar diya jayega.

Agar kisi bhi qisam ki madad ya sawal ho, to hamari Customer Support Team se rabta karein. Hum aap ki madad ke liye hamesha tayyar hain.